Fees and Credit Policy

Fees outlined in this document are in U.S. Dollars and are subject to change.

In-Network Confirmations
Standard. For each entity to which you send standard in-network confirmations, the fee is $35 per account confirmed for each of the first forty (40) accounts at that entity for the same balance request date per client. After the first 40, additional accounts confirmed for the same entity and same balance request date are $0 (free).

Consolidated. Consolidated forms can be used with certain in-network responders (primarily in Canada, Europe, Asia, South America, and the Middle East). These forms request a search for all related accounts/products based on the client information provided by the auditor. The fee for each request is $116 for each of the first five (5) requests at that entity for the same balance request date per client. After the first 5 for the same entity and balance request date, additional requests are $0 (free).

AR/AP. For each entity to which you send in-network AR/AP confirmations, the fee is $33,5 per request. Please note that a single In-Network AR and AP Invoice confirmation may contain multiple invoices for the same client and responder.

Legal. For each entity to which you send in-network legal confirmations, the fee is $32 per request.

From time to time some of these fees may be shared with our business partners.

Out-of-Network Confirmations
Electronic. The fee for each out-of-network electronic confirmation is $2,95 per request.

Paper (Print Fulfillment). The fee for mailing each out-of-network paper confirmation is $2,95 per request. 

Paper (Self-Print PDF). The fee to self-print out-of-network paper confirmation is $0 (free). 

Credit Inquiries
Credit Inquiries. The fee for credit inquiry is paid on a per request basis and may vary between $16-$26 by participating financial institution.

Mortgage QC Audit Reverifications
Reverifications. The fee for each reverification is $30 per request.

International Billing
Capital Confirmation may elect to provide users with the option to pay in local currency; provided the fees may vary if local currency is selected during payment. For pricing in your local currency, please submit a pricing inquiry form.

Response Time Guarantee
Confirmation guarantees a response to every electronic confirmation request. If a response is not provided within the first thirty (30) days, upon request Confirmation will refund the cost of that specific account confirmation. Paper confirmations are not included.

Confirmation reserves the right to collect sales tax, use tax and/or value added tax (VAT) from its users where required by law. You will also pay any applicable taxes and duties (including withholding taxes, value added tax or other taxes in connection with your use of the Services). Upon request, you will provide to CCI written evidence of any withholding tax paid by you. If you are obligated to withhold or deduct any portion of the Charges, then you will pay to CCI such amounts as will ensure that the net receipt, after tax and duties, by CCI in respect of the Charges is the same as it would have been were such payment not subject to the tax or duties.

Credits must be requested within ninety (90) days of the original initiate and/or release date, and will be given at the lowest effective price. Credits for paper confirmations will not be given based on the responding party's failure to respond to the request in a timely manner or at all. All credit requests should be made by filling out this online Credit Request Form.

For help, please write to customer.support@confirmation.com.