Mizuho Bank Hong Kong branch (Mizuho Hong Kong), a leading financial institution driven by a "client-focused" approach and a commitment to digital innovation, recently embarked on a journey to make its operations run more efficiently. Their pursuit of digital transformation was not merely a strategic move but also aligned with the bank's sustainability goals to drive meaningful changes together with their clients and stakeholders. 

In 2023, Mizuho Hong Kong's audit team came across the concept of digital confirmations. It was during a routine audit process that they realized the potential benefits of incorporating digital confirmations into their operations. 

Traditionally, confirmation procedures involved manual efforts, consuming significant time and resources. With the use of Thomson Reuters Confirmation, Mizuho can streamline the process, reduce operational costs, and improve efficiency and client satisfaction. Additionally, it reduces paper usage and minimizes the carbon footprint, which aligns with the bank's ESG commitments for a more sustainable future. Furthermore, Confirmation's secure platform can mitigate fraud risks, enhancing trust and reliability in Mizuho's operations.

Mizuho aims to streamline operations across all its locations. Branches in the USA, Brazil, UK, Singapore, India and Australia were already part of Confirmation's network, which includes over 4.000 banks and departments around the world.  

Mizuho Hong Kong went live with the Confirmation platform on March 25, 2024. This marks a significant milestone in their digital transformation journey, and Confirmation is thrilled to be a part of it.